Ambassador Nursing & Rehabilitation Earns 2017 Bronze National Quality Award
Chicago, IL - Ambassador Nursing & Rehabilitation Center, 4900 N. Bernard Street, has been recognized as a 2017 recipient of the Bronze - Commitment to Quality Award for its dedication to improving the lives of residents through quality care. The distinction is one of three progressive award levels through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the leading association for long term and post-acute care. The program honors association members across the nation that have demonstrated their commitment to improving quality of care for seniors and persons with disabilities.
"It's an honor to be recognized for our commitment to delivering quality care," said Aaron Cohen, the facility's administrator. "Going through the process of achieving the Bronze award has made our organization even stronger."
The National Quality Award Program, which AHCA/NCAL established in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations in different business sectors improve and achieve performance excellence.
The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality Award, Ambassador Nursing & Rehabilitation Center may now move forward in developing approaches and achieving performance levels that meet the Silver - Achievement in Quality Award criteria.
"I commend Ambassador Nursing & Rehabilitation Center for embarking on the journey to quality improvement," said the AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe. "I encourage them to continue to build on the strong foundation it has created."
The awards will be presented during AHCA/NCAL's 68th Annual Convention and Exposition in Las Vegas, Nevada, October 15-18, 2017.
"Group Folklorico" Dancers Dazzle at Ambassador's 40th Anniversary & Latin Fest
By Lynne Kornecki
"Latin Fest" celebrating Ambassador's 40 years serving patients and families in the Albany Park community recently served up a host of Hispanic treats for the public from a tempting taco bar to the festive children's cultural dance ensemble -- "Group Folkorico". A children's bounce house, face painting, and Hispanic music completed the Sunday afternoon's festivities.
Since 1976, Ambassador Nursing & Rehabilitation Center, 4900 N. Bernard in Chicago, has been caring for patients needing short-term rehabilitation therapy, wound care, dialysis, and other post-hospitalization medical services. At about 150 admissions each year, over 40 years this facility has served around 6,000 area patients. Culturally, the facility meets an important Hispanic niche that serves Spanish speakers and their customs throughout the building from dietary choices and medical services to life enrichment activities.
"Because of this unique approach to serve our Hispanic community with all things that will make them feel comfortable, we decided to celebrate our anniversary by throwing a Latin Fest," explained Aaron Cohen, Ambassador's administrator.
By far the most popular attraction of the day was the Hispanic dance ensemble - "Group Folkorico". Consisting of 24 Hispanic children ranging in age from 6 to 16, they performed native dances in colorful traditional costumes honoring their cultural heritage.
Juana Ramirez has been their teacher for the past nine years. Her mother, Maria, sews all the costumes. The children practice twice weekly from 6:30-9 pm at the nearby Catholic church -- Our Lady of Mercy at 4432 N. Troy. They perform for donation only at area churches, private parties or nursing homes. The donations received are then applied toward purchasing fabric and dance shoes which students receive free as part of their participation.
"I've always loved dancing and danced in a group like this when I was a child," said Ramirez. "This provides a great outlet for them and a chance to pass on their culture. We're happy to dance at events like this because we enjoy it so much."
Administrator Cohen observed, "We've had about 300 people attend today's event. And, judging by all the fun everyone is having, we are definitely going to start planning for a second annual Latin Fest!"